One of the latest rants is about having kennel cards for the guests at Devore. I have no idea what the deal is on this because in all the shelters I have been in, I don't pay attention to a kennel card to any extent. I'm not even sure I could tell you what is on kennel cards in other shelters.
I never have found it to be an inconvenience at Devore to not have a kennel card, I just go ask staff. When I do this, many times front counter staff will refer me to another staff member who may be more familiar with the pet. They tell me things in conversations that could not all fit on a kennel card. So I would have to say that, if anything, kennel cards do more harm than good. Talking with someone, getting their observations and impressions, is much better than reading a very limited amount of info on a kennel card. Plus, it gives you a chance to interact with staff, get to know them, and I enjoy that personal one on one.
I have been in shelters with multiple pets in one kennel and several kennel cards. Which is which? I can see that confusing the public as well. I can see kennel cards as being used to cherry pick, pick and choose, by certain No Kill rescues and activists. They don't want to do the interaction part with staff, would throw off their game plan. I've seen this done before in Rancho Cucamonga when they were experiencing their hostile takeover. Kennel cards were quoted rather than the updated information that can only come with talking with staff.
Devore has outside kennels. Raining, wind, and staff is trying to update a kennel card? Or the kennel card gets wet or blows away? My suggestion is to just go to the front desk and inquire about a pet, you will learn much more about it than from a kennel card.
I can't see why these people don't wise up and spend their energies helping animals instead of finding petty things to complain about because they have been unable to find anything substantial to complain about Devore.